Q: What discounts are available for large orders?
A: Wholesale product pricing is available to eligible retail businesses. Any customers interested in wholesale product purchases may submit a request to become a registered wholesaler. If you are a regular consumer and you would like to order a large quantity please call us at: 1-866-553-8886 and we can discuss an order discount.
Q: Are you coming out with new and different product soon?
A: Each year LUX-PRO Flashlights introduces new product. If you would like to be added to our email list which will inform you of our new lines, please click here.
Q: How long will it take for my package to arrive?
A: Orders placed before 12PM EST (Monday through Thursday) are typically shipped the next business day. Packages are subject to the delivery method selected at the time of order.
Q: Do you include messages in packages?
A: We are happy to include simple personal messages with orders. Please call us and place your order over the phone to ensure a message gets included.
Q: How do I know that my credit card information is secure?
A: LUX-PRO Flashlights is a secure website. Transaction processing is performed through a secure server using state-of-the-art encryption. We are committed to not publishing, selling, or distributing customers’ sensitive personal information to anyone or any company.
Q: What is your policy on returns?
A: We are committed to customer sastifaction and offer an excellent returns and exchanges policy. Please see our return policy for more information or click here.
Q: How do I contact LUX-PRO Flashlights?
A: Please see our contact us page or click here.
Q: Does the invoice show the price if I send this as a gift?
A: Your package will include a packing slip which does not include the price.