We want you to be confident that your LUX-PRO product is made with quality and durability built-in. All products bearing “lifetime warranty” come with a Limited Lifetime Warranty which covers normal use by the initial purchaser.
LUX-PRO hereby warrants only to the initial purchaser that the product will be free of any defect in materials and workmanship for the life of the product.
Normal wear and tear will not be covered and may incur return shipping charges. This warranty is the sole and exclusive warranty for our products and is in lieu of any and all other warranties expressed or implied..
The warranty redemption available to the initial purchaser shall be at the sole and exclusive option of LUX-PRO and will be in the form of a refund of the purchase amount, repair or replacement of the defective product. Product must be returned, freight paid, to LUX-PRO offices. All product returned must accompany a copy of the original invoice showing the product purchased, the date purchased, and the amount paid.
Please contact Simple Products Corp/LUX-PRO at 801-553-8886 or by email at firstname.lastname@example.org and provide a brief description of the warranty claim.
Warranty products must be pre-authorized before returning to LUX-PRO. All shipments must be prepaid or they will be refused. Once you have received a return authorization number, send your defective product to:
Simple Products Corporation
Attn: Warranty Return
9314 South 370 West
Sandy, UT 84070